There are a few common reasons an order might be rejected:
- Insufficient buying power: you don't have enough available cash to cover the order.
- Selling more than you hold: for a sell order outside a Smartfolio, you're trying to sell more shares than you currently own.
- Invalid trigger or limit price: for Stop, Stop-Limit, or Market-If-Touched orders, your price doesn't make sense relative to the current market price.
- The security doesn't support the order type: for example, some securities can't be traded in fractional share amounts.
- A restriction on your account: certain actions can be temporarily restricted; the message shown with the rejection will explain why.
- Smartfolio daily limit: iFlip allows one order per stock per Smartfolio per day, to avoid over-trading.
You'll see the rejection message right away, and the order will also show as Rejected in your Activity feed — tap it to open the order detail for more information.
Note: if the market is closed when you place an order, it isn't rejected. It's queued and placed automatically at the next market open.
If you're not sure why a specific order was rejected, contact our support team at support@iflipinvest.com with the details and we can help.